Your Privacy
User Data Deletion
Effective date: 2 September 2026
Your Right to Deletion
At Trattoria by Andreas, we respect your privacy rights. You have the right to request the deletion of personal data we hold about you, subject to any legal or operational obligations that require us to retain certain records (for example, tax, accounting, or reservation dispute purposes).
What Data Can Be Deleted
Upon receiving a verified request, we will delete or anonymise:
- Reservation history and contact details held directly by us.
- Newsletter subscription and marketing preferences.
- Contact form submissions and direct email correspondence.
- Any other personal information not required to be kept by law.
How to Request Deletion
To request deletion of your data, please contact us with the subject line “Data Deletion Request” and include:
- Your full name.
- The email address and/or phone number associated with your bookings.
- A brief description of the data you would like deleted.
Contact for Data Deletion
We aim to respond to deletion requests within 30 days and will notify you once your data has been deleted or explain why certain information must be retained.
Third-Party Services
Some of your data may be processed by trusted third parties, such as our reservation booking platform, email provider, or analytics services. We will forward deletion requests to these providers where appropriate, but you may also need to contact them directly depending on their policies.
Exceptions
We may retain certain information if necessary to comply with legal obligations, resolve disputes, enforce our agreements, or protect our legitimate business interests. When we retain data for these reasons, we will limit its use to those specific purposes.
